Privacy Policy

LAST UPDATED: March 26 2025

Please carefully review the terms of the LOYPLAY:Play to Earn Privacy Policy ("Policy").Geixin Inc. ("we", "our", or "the company") operates the LOYPLAY:Play to Earn mobile application (hereinafter referred to as the "Service").This Privacy Policy describes how Geixin Inc. collects, uses, stores, and discloses personal information from users ("User", "you", or "your") of the LOYPLAY app.LOYPLAY:Play to Earn handles your personal data in relation to our websites, mobile and progressive web applications, content, features, digital events, referral programs, promotions, or products (collectively referred to as the "Services"). By using our Services, you ("User", "Users", or "you") agree to the practices described in this Policy, which is an integral part of the LOYPLAY:Play to Earn Terms of Use ("Terms"). This Policy explains our practices regarding the collection, use, disclosure, and processing of your personal data. Unless otherwise defined in this Policy, capitalized terms have the meanings assigned to them in the Terms. "Personal data" or "personal information" refers to any information that can directly or indirectly identify you. This may include, but is not limited to, your name, email address, gender, age, device information, and usage data related to our Services. Please note, this Policy does not cover the use of third-party games accessed through our Services. Your data's handling by third-party game developers ("Game Partners") is subject to their privacy policies. We encourage you to review these policies before using their games and when you wish to exercise any rights under those policies.
Before delving into the types of information our Services collect, it's crucial to note that, according to some privacy and data protection laws, device-level data, such as device ID or IP address, may be classified as 'personal data' under applicable privacy and data protection laws, as it may directly or indirectly identify a natural person when combined with other information. We ensure such data is processed in accordance with applicable laws to safeguard your privacy device-level data qualifies as "personal data", although solely at the device level and cannot, by itself, be used to identify a natural person in the real world.
Please check back on this page regularly for the latest version of our Policy. We reserve the right to update or amend the Policy to align with changes in our Services. Upon any modification, we will update the "Last Updated" timestamp and notify users of the change within the relevant Services. For significant changes, we will provide clear and timely notice to users through methods such as email, in-app notifications, or other appropriate means. Where required by law, we will also obtain your explicit consent for material changes. We encourage you to review this page regularly to stay informed about our practices.If you do not agree with the current Policy, kindly refrain from using our Services.

1. INFORMATION WE COLLECT ABOUT YOU

LOYPLAY:Play to Earn acts as the Independent Data Controller, as defined by applicable laws, regarding the collection, processing, and utilization of personal data in relation to our Services, as detailed in this Policy. This signifies that LOYPLAY:Play to Earn is accountable for determining the purposes and methods by which your personal data is utilized and processed. We collect various types of information about you, including:

  • Security
    We will obtain the user's Android ID, SIM card, whether it is a VPN and other information. In order to prevent users from maliciously swiping product gold coins, we will ensure the privacy and security of user information and provide an entrance to delete user data. Users can delete all their data at any time.
  • Personal Information: Your name, age, phone number, passwords, and email address provided when setting up a LOYPLAY:Play to Earn account, as well as information from third parties you choose to integrate during sign-up (e.g., Facebook, Google);
  • Activity Data: Data on your activities within LOYPLAY:Play to Earn, such as game installations, play duration, participation in surveys, contests, tasks, and promotional events;
  • Device Information: Device-specific information, including device model, operating system, Advertising ID, Android ID, Device or Other IDs, advertising identifiers, IP address, and device location;
  • Application Data: information about the apps installed on your device; External Storage Data: Photos, Videos, Voice or Sound Recordings. (Allow app to obtain images when submitting information in the Help Center and only obtain them after your authorization)
  • Usage Data: Session ID, information on how you access the Services (including frequency, what time, how long, and from which device(s), active users and intervals), your activity and engagement within the Services (such as in-app events, tasks), your approximate and precise location or the country from which you are accessing the Services, Crash logs (crash data from the app including the number of times the app has crashed on the device or other information directly related to a crash).
  • Gameplay Data: data related to software or applications when you play and engage with games discovered in our Service, including the duration of your game play time (which may require you to change your device settings). facilitate the Services, you permit LOYPLAY:Play to Earn to collect information from Game Partners, including your game installations, in-game purchases, advertising interactions, transaction types, events, actions, clicks, impressions, and use of virtual items, game achievements, statistics and information on bugs and malfunctions.
  • 2. USE OF PERSONAL DATA

    LOYPLAY:Play to Earn generally use personal data to:

  • Provide, deliver, monitor and improve our Services: This includes customer support, respond to requests, complaints and feedback, troubleshoot software bugs and operational problems and to communicate with you according to your preferences. To achieve this, we track third-party app installations (conversions) to allocate points, offer rewards to Users based on their active usage of Game Partner applications, and to enable gift card redemption. This also involves fulfilling operational and business transaction requirements such as billing advertising clients, attribution of game installs, accounting.
  • Personalize advertisements and promotions: We tailor advertisements for games on the LOYPLAY:Play to Earn platform, providing personalized suggestions for games, features, and events.
  • Build the LOYPLAY:Play to Earn community: We market LOYPLAY:Play to Earn’s Services on third-party platforms, including targeted advertising on mobile applications and websites (including but not limited to Facebook and Tiktok) , and measure and optimize these marketing campaigns.
  • Enhance our products: We continuously improve and develop new products and update features in our Services.
  • Generate industry reports: We create reports and develop insights about our business using aggregate data or anonymized formats that cannot be used to re-identify users.
  • Train machine learning models: We utilize data to train our models, enhancing your personalized content and user experience, as well as for purposes outlined in this Policy.
  • Comply with local laws: We adhere to applicable laws and regulations.
  • The legal basis for LOYPLAY:Play to Earn's processing of your personal data, as outlined in this Policy, typically includes one or more of the following:
  • Performance of our agreement with you and other Users, including the operation of the LOYPLAY:Play to Earn rewards program and the provision of customer support.
  • Compliance with our legal obligations under applicable laws.
  • Our legitimate interests, such as monitoring, promoting, and improving our Services, securing the Services, ensuring compliance with our Terms, conducting business analysis, and developing new products and services.
  • 3. HOW WE SHARE PERSONAL INFORMATION ABOUT YOU

    Corporate Affiliates and Transaction Parties. We may share your personal data with our subsidiaries or affiliates under common corporate control for the purposes described in this Policy. Additionally, we may share your personal data with counterparties as part of corporate transactions, such as mergers, sales of company assets, financing, or acquisitions, but only to the extent necessary to evaluate and complete such transactions and in accordance with applicable legal or contractual requirements.

    Law Enforcement, Regulators and Other Parties for Legal and Security Reasons. We may disclose personal data when necessary to protect the legal rights of LOYPLAY:Play to Earn, Users or third parties, in order to avoid fraud, manage risks, or comply with applicable laws, legal orders, or processes. This includes sharing information with authorities and security companies acting on our behalf. In these cases, where permitted by applicable laws, we disclose personal data to meet legal obligations or protect the legitimate interests of LOYPLAY:Play to Earn or affected third parties, such as cooperating with government authorities in legal investigations.
    When necessary, the categories of data disclosed to such third parties may include your identifiers, Internet or other similar network activity, inferences drawn from other personal information. Where required or permitted by law or regulation and reasonably practicable, we will attempt to notify you of such requirements.
    Service Providers. We have agreements with various service providers to facilitate delivery of our Services, which include those we engage to operate the technical infrastructure needed to provide the Services, assist in providing you rewards and protecting and securing our systems and Services, and to help market LOYPLAY:Play to Earn Services.
  • Advertising Platforms and Networks. We partner with certain providers, including but not limited to Google, to display, target, and suppress LOYPLAY:Play to Earn advertisements on their or their partner sites (such as advertisements within games and other mobile apps). Such providers may conduct analytics in relation to advertisements and to manage our advertising on other sites. Personal information we disclose to these providers include device identifiers (e.g., Google Advertising Identifier), IP addresses, time/event data for certain actions (such as new game installation or in-game purchase made or game playtime milestone achieved). These providers use this information for marketing optimization, reporting, and analysis, and to prevent display of LOYPLAY:Play to Earn advertisements to you and existing users, retarget inactive users, and reach new potentially interested users.
  • Administrative Service Providers. Our administrative service providers, acting as data processors, may receive and process your personal information to support the Services, including to administer testing, process support requests, detect and prevent fraudulent activity, provide communications (such as email and push notifications),subject to applicable law.
  • Analytics Service Providers. We work with analytics service providers that act as data processors to help us analyze and understand the personal data about you and develop trends, patterns and insights to personalize your experience with LOYPLAY:Play to Earn, curate your game selection, improve our Services, optimize sales and advertising, and create new products. These analytics providers, such as Appsflyer, also measure, verify, and analyze performance of our marketing campaigns.
  • Game Partners. The main purpose of the LOYPLAY:Play to Earn loyalty program is to promote and advertise the games of our Game Partners in the LOYPLAY:Play to Earn platform. In order to enable the loyalty program and reward you for your engagement,

    (a) we must allow tracking and collection of certain personal data by applicable Game Partners and their analytics providers, such as your game installs or survey answers, for purposes of reporting, attribution, and billing of the Game Partners;

    (b) you direct LOYPLAY:Play to Earn to collect Gameplay Data from Game Partners, including your in-game purchases and advertising views, in order for LOYPLAY:Play to Earn to reward you, provide you with personalized content, market new games of interest to you, to develop our AI and algorithms for predictive modeling, grow our business and community of users, and for development of new products, features, and services. If you choose to access or install a game recommended through our Services, you acknowledge that Game Partner and its analytics partner will collect your personal data from LOYPLAY:Play to Earn.

    4. HOW WE STORE, TRANSFER AND SECURE PERSONAL INFORMATION ABOUT YOU

    As a global organization, we may transfer and process your personal data in multiple countries or regions. We are committed to ensuring that your personal data is adequately protected during cross-border transfers in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), etc.. To achieve this, we may take measures such as transferring data only to countries or regions recognized as providing an adequate level of protection; entering into data protection agreements based on the European Commission's Standard Contractual Clauses (SCCs); or implementing other necessary technical and organizational safeguards. You have the right to understand how we protect your data. If you have any questions about cross-border data transfers, please contact us using the information provided in this Privacy Policy.

    We implement robust administrative, technical, and physical measures to protect your personal data in compliance with the legal standards of the region where the data was collected. These safeguards are designed to prevent unauthorized or unlawful access, use, alteration, disclosure, destruction, or loss of the personal information we collect and process. In the event of a data breach, we have implemented procedures to ensure prompt detection, containment, and investigation of the incident. If the breach poses a risk to your rights and freedoms, we will notify you without undue delay, in accordance with applicable data protection laws.

    5. EXERCISING OF YOUR RIGHTS

    You have the right to update your preferences and assert your rights under applicable data protection laws by reaching out to us as specified. Please note that changes to your preferences, opting out, or withdrawing consent may affect your experience with our Services, potentially limiting access to certain features, such as Units and the Rewards Program outlined in our Terms.

    Depending on your jurisdiction, your rights may include:
  • Right to Opt Out of Marketing Communications: You can unsubscribe by clicking the link in our marketing emails or adjusting your device settings for push notifications. Service-related messages will still be sent. Opting out may affect your Services usage.
  • Right to Withdraw Consent. You can withdraw consent for data collection and processing at any time by contacting us via sending a written request to info@loyplaygame.com. We will cease processing your data promptly upon revocation, which may impact your Services access.
  • Right to Erase Your Personal Data or Delete Your account. Deleting your account will also remove unredeemed Units. We will seek confirmation before deletion and may retain data as required by law.
  • Right to Object to the Processing of Personal Data or Tracking Technologies. We will review and remove data processed for objected purposes unless another legal basis exists or the law requires retention. Objecting may affect your participation in the LOYPLAY:Play to Earn rewards program and Services. Please note that certain types of personal data processing is required to enable the LOYPLAY:Play to Earn rewards program, and your opt-out of such processing may impact your ability to continue receiving rewards from LOYPLAY:Play to Earn. Please note that certain processing of personal data is necessary for LOYPLAY:Play to Earn to provide you with the Services, including personalized game ads, reward program, etc. Thus, if you object to some of them, we may not be able to provide you with such Services. You may elect to receive alternative services from LOYPLAY:Play to Earn without the loyalty rewards program by signing up for the LOYPLAY:Play to Earn game discovery email newsletter.
  • Right to Opt Out of Sharing Your Data with Advertisers of LOYPLAY:Play to Earn’s Services. We provide your personal data, such as your device ID or Google advertising ID, to our advertisers in order to optimize our marketing of LOYPLAY:Play to Earn services and prevent you from receiving LOYPLAY:Play to Earn advertisements when you have already installed the LOYPLAY:Play to Earn app. Depending on the jurisdiction, if you do not consent to this data sharing or if LOYPLAY:Play to Earn receives an opt-out request from you, we will take steps to block sharing of your data for these purposes.
  • Right to Opt Out of Targeted Advertising and Content Personalization. In order for LOYPLAY:Play to Earn to supply you with the loyalty rewards program where you can earn units towards redemption of a variety of gift cards, LOYPLAY:Play to Earn must be able to provide you with personalized content, including in-app promotions and a curated mixlist of games that LOYPLAY:Play to Earn is advertising to you on behalf of the Game Partners. The LOYPLAY:Play to Earn platform provides you with personalized game recommendations based on a number of factors, including game availability in your jurisdiction, your Gameplay Data, and game preferences you may provide in user surveys. If you wish to opt out of targeted advertising and content personalization in the LOYPLAY:Play to Earn app or you do not provide consent to such processing, then LOYPLAY:Play to Earn will not be able to provide you with the loyalty rewards program. If you wish to continue to receive LOYPLAY:Play to Earn game discovery services without targeted advertising and loyalty rewards, contact customer service in order to close your LOYPLAY:Play to Earn app account.
  • 6. OTHER IMPORTANT INFORMATION

    6.1 CHILDREN’S PRIVACY In accordance with the Terms, you may not use the Service if you are under 18 years old. LOYPLAY:Play to Earn is committed to complying with laws protecting children, within the meaning of applicable law. If you believe we might have any information from or about a child, please contact us.

    6.2 DATA RETENTION

    LOYPLAY:Play to Earn will retain your personal data only for the duration mandated by law, while you continue to use our Services, or until it serves the original purpose of collection. Account balances and earned rewards must be retained post-termination to facilitate processes like billing and tax reporting. If you cease interaction with our Services for 6 months, we will delete your personal information after we remove your inactive acoount.

    Please be aware that if you remain inactive for at least of 180 days, your account may be terminated, and any unredeemed Units may expire, leading to the deletion of personal data.
    You have the option to request the deletion of your LOYPLAY:Play to Earn Account. However, doing so will result in the loss of any unredeemed Units. If LOYPLAY:Play to Earn decides to retain or utilize de-identified information, as allowed by law, we will continue to do so without attempting to re-identify you. For the removal of personal data held by Game Partners, please follow the instructions provided in their privacy policy independently.

    6.3 COOKIES AND OTHER TRACKING TECHNOLOGIES

    Like many mobile applications, we and our Game Partners utilize various technologies, such as tracking links (embedded URLs), mobile measurement tools (e.g., Appsflyer, Adjust, Singular), and integrated software development kits (SDKs) to enhance and secure our Services. These technologies help us attribute and process payments for our Game Partners, gain insights into your preferences, track your activity, and gather information about your device and usage patterns, allowing us to personalize our Services to better suit your interests.

    We also use these technologies to collect data when you install games discovered through LOYPLAY:Play to Earn, make in-game purchases, view in-game ads, or interact with LOYPLAY:Play to Earn ads on other digital media platforms. Our Game Partners may employ their own mobile measurement services to gather information when you download games linked through LOYPLAY:Play to Earn. These tracking mechanisms and the collection of gameplay data allow us to verify completed tasks, calculate loyalty rewards, and detect potential fraud, which are essential for the operation of the LOYPLAY:Play to Earn loyalty program. Without accepting these tracking technologies, we may not be able to provide our Services to you.
    Some web browsers offer options to manage or reject cookies or to notify you when a cookie is being placed on your device. The method for managing cookies varies by browser, and you can refer to the help menu in your specific browser for more detailed instructions. Additionally, you may have the option to reset device identifiers or opt-out of data collection on your mobile device through the appropriate settings. Depending on your location, we may require your consent before placing certain cookies or using other tracking technologies.

    7. CONTACT US

    If you have questions that do not relate to this Policy or data privacy, please write to our customer support team and submit a Request. To exercise applicable data protection rights or comment about this Policy and our privacy practices, you may reach out to our LOYPLAY:Play to Earn team email at info@loyplaygame.com.

    The final point to note is that all activities of LOYPLAY:Play to Earn have nothing to do with Google. Our application supports user withdrawals. Users can be rewarded with gold coins (real money) by watching videos and other tasks. After the accumulation is full, users can withdraw cash. The review period for withdrawals is 1-7 days. Please wait patiently. Payment will be made to the user after passing the review. The minimum withdrawal amount for users is $5.